Handelsbanken offers local relationship banking with products and services tailored to the needs of our personal and business banking customers.
Our decentralised approach is core to our success. Our branch operates as a small business, enabling us to make decisions locally and to provide a truly personal service. As a relationship bank, we are driven by what our customers need, designing flexible solutions to suit their demands. And because we are not target driven, we take a long-term view, investing time to get to know our customers, their goals and ambitions.
Customer satisfaction is a priority at Handelsbanken. In October 2016, Handelsbanken was rated top for customer satisfaction for the eighth year running, in an independent survey of British banks’ personal and business customers, conducted by EPSI Rating (www.epsi-rating.com).
Founded in 1871, Handelsbanken has over 800 branches in more than 20 countries worldwide. We entered the UK market in 1982 and have over recent years built a branch network to serve over 200 local communities. Handelsbanken Dartford Branch was established in 2008 by Branch Manager Trevor Adams. Alongside Trevor, the Dartford Team includes Corporate Banking Managers John Galvin and Jon Gurney, Individual Banking Manager Hugo Eaglesfield, and Account Management Support is provided by Chris Ottewell and Julie Martin.
Commercial banker with over 25 years experience during which Neil has undertaken a variety of roles including relationship management, business development, credit as well as restructuring and recoveries, covering trading and property related businesses.